Student Digital Device Protection Plan - Optional Insurance - $30
- Policies run one year from the date of purchase.
- Students who are issued devices at the beginning of the regular school year may purchase insurance until the end of the 3rd week of school based on the board adopted calendar without having the device inspected.
- If devices are not issued during the first 2 weeks of school, a grace period may be extended at the discretion of the site administration.
- Students who wish to purchase insurance after the 3rd week of the regular school year (after August 6th, 2025) must have the device inspected by the site Library Media Assistant (LMA) or Office Manager and certified to be free of damage.
- Policy requires that any furnished protective case be installed on the device at all times. Damage incurred while the protective case is not installed on the device is not covered by this insurance policy. (Applicable only on those devices where a protective case was provided)
- If a protective case was furnished, it is considered to be part of the Chromebook and is included in the policy
- Accidental damage, drop, liquid spills, and submersion.
- Theft, burglary, robbery (requires official police report)
- Vandalism (requires official police report or school administrator incident report)
- Fire, flood, natural disaster
- Power surge
- Damaged or worn A/C Adapter (also referred to as the Power Charger) *NOTE* LOST chargers are not covered under insurance. The original A/C adapter with a Sylvan Asset Tag must be returned. Substitutions will not be accepted.
- Mechanical failure or defect
- Theft, lost, misplaced device:
- Chromebook/Laptop: $400
- iPad: $350
- iPad Air: $600
- Screen repair: $100
- Motherboard: $175
- Hinge: $60
- Cover Lid: $40
- Camera: $30
- Touchpad/Palm rest: $30
- Keyboard: $10/key or $50
- Damaged or Lost A/C Adapter (Power Charger): $35 *NOTE* The original A/C adapter with a Sylvan Asset Tag must be returned. Substitutions will not be accepted.
- Protective Case: $25
- Miscellaneous internal or external parts damaged due to water damage/vandalism/etc: $15-$175 each plus labor
- Students are provided with a loaner until repaired or replaced.
- First covered repair- $0 deductible
- Second covered repair- $0 deductible
- Third covered repair - $25 deductible
- Fourth covered repair- $35 deductible
- After 4 repairs/replacements the policy is void for the remainder of the term and parent/guardian is responsible to pay for all damage to the device.
**Note: A “deductible” is a specified amount of money that the insured must pay before the insurance company will pay a claim.
- Report the loss or damage to your school site Library Media Specialists within 7 days.
- Notify the local police if the loss is due to theft, burglary, robbery or vandalism. You must then provide the official police report to the school/district staff.
Coverage may be denied if the student willfully defrauds, conceals, and/or misrepresents any material information about the cause of damage or loss of the device.
- Accidental damage, drop, liquid spills, and submersion
- Theft, burglary, robbery (requires official police report)
- Vandalism (requires official police report or school administrator incident report)
- Fire, flood, natural disaster
- Power surge
- Damaged or worn A/C Adapter (also referred to as the Power Charger)
- Mechanical failure or defect
- Dishonest and/or intentional acts, vandalism
- Tampering with or unauthorized attempts to repair the device.
- Unexplained loss or mysterious disappearance
- Loss or damage to accessories, software and data
- Corrosion and rust
- Cosmetic damage
- Government seizure
- Call or otherwise notify the student’s homeschool Office Manager or site Library Media Assistant (LMA)
- Provide the following information:
- Student Name
- Student Permanent ID number (usually starts with a 4 and is 6 digits)
- What is wrong with the device
- Examples:
- I forgot my username and/or password
- The screen is cracked
- I spilled water on my Chromebooks and now it won’t work
- I lost my A/C Adapter (power supply)
- Examples:
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